Is There a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store which allows you to choose from thousands of different herbal choices. The website describes their product because the “estrogenic nicotine alternative available in liquid form.” So how exactly does it work? When you visit the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a customer, you may want to know about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we make an effort to be an accommodating, helpful, and informative site for several our customers. Assuming you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To put your order, simply login at Element Vape, select the product you would like, and follow the prompts. For questions, or if you want to place an order, please note that you may have to contact their support team. Along with email, you can also use the telephone. Please note that our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in the event of server outages, so you may want to call of these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you would like to cancel your account, you will greatly appreciate the shipping refund. Our website will not allow customers to leave a negative feedback after they have ordered through our website, and the same goes for placing an order through our contact number.
Can I track my order? Yes, we do supply the tracking information for all orders. This consists of our shipping address submissions. Please be aware that we cannot accept returns on goods that have arrived to our door without our express prior approval.
Are there any different ways to earn reward points or cash back from my Element Vape purchase? Yes, as mentioned above, we can pay you to vapinger.com encourage repeat purchases. Additional cash return or discount promotions are available through our website. If you are a loyal customer, we shall reward you with a lot more discounts, freebies or merchandise, or even cash. We are focused on offering our customer service professionals with training and education on our products, together with providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative solution to earn reward points or cash return? Yes, you need to use your credit or debit card to get items from our website. After you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please be aware that you’ll not receive cash back or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, no matter your shipping address. We have been still working on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We have policies and procedures set up for returning items you may well be unhappy with. Please be aware that upon delivery, standard shipping rates connect with all U.S. destinations. Also, because of online businesses employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as for example those requiring assembly.
Where may i contact the client Service department? Our phone number is readily available on our home page. In case you have any further questions, you might contact us at anytime by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers such as the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or in case you have questions about our services, you need to contact us at anytime.
Is there a warranty or guarantees? Our policy would be to offer a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. Should you experience any harm or defect when using our products, you need to notify us right away to be able to obtain a proper replacement.